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✅ Wix Navigation Setup Suggestion:

To organize all your policies neatly in your Wix footer or main menu:

  1. Go to Menus & Pages

  2. Click “+ Add Page” for each of these:

    • Terms & Conditions

    • Privacy Policy

    • Return & Refund Policy

  3. Add a Footer Menu and link these pages under “Customer Service” or “Shop Info”

Would you like a custom footer layout design (with links, email, and brand icons), or help creating a clean Wix FAQ page next?

🦈 Frequently Asked Questions

Sharks Are Born Swimming™

🛒 Ordering

Q: How are your products made?
Each item is printed to order, just for you, using trusted third-party production partners (like Printify). This means no overstock, no waste — just fresh, made-when-you-order gear.

Q: Can I cancel or change my order?
We begin processing orders almost immediately, so changes or cancellations may not be possible. If you need to make a change, email us ASAP at [your email], and we’ll do our best.

Q: What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options depending on your region.

🚚 Shipping

Q: How long does shipping take?
Production usually takes 2–5 business days, followed by shipping:

  • 🇺🇸 U.S. Orders: 3–7 business days

  • 🌍 International Orders: 7–21 business days

Q: How much is shipping?
Shipping is calculated at checkout based on the item type and destination. You’ll see the final rate before placing your order.

Q: Do you offer tracking?
Yes — you’ll receive a tracking link via email as soon as your order ships.

📦 Returns & Refunds

Q: Do you accept returns?
Because our products are made-to-order, we don’t accept returns for size or change of mind. But if something arrives damaged or incorrect, we’ll fix it.

Q: My item arrived damaged — what now?
Contact us within 14 days of delivery at [your email] with a photo and description of the issue. We’ll send a replacement or offer a full refund.

👕 Sizing & Product Info

Q: How do I choose the right size?
Each product includes a size guide in the listing. Be sure to check it before ordering — especially for fitted items.

Q: Will the colors match what I see on screen?
We do our best to display accurate colors, but slight variations can occur due to screen settings or printing methods.

💬 Still Need Help?

Email us at: [your email]
We’ll get back to you as fast as a mako in open water.

🦈 FAQs

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