🦈 Return & Refund Policy

🦈 Return & Refund Policy

Sharks Are Born Swimming™
 

📬 Made to Order

All items in our shop are made-to-order just for you. This helps reduce waste and ensures you're receiving a custom-created product. Because of this, we do not accept returns or exchanges for:

• Incorrect sizing or color choices

• Changes of mind

• General dissatisfaction without a product defect

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At Sharks Are Born Swimming™, every item is made to order—created just for you once you place an order. Because of this, we do not accept returns or exchanges for change of mind, wrong size, or general preference.

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That said, your satisfaction matters. Here's how we handle things:

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📦 Damaged or Defective Orders

If your order arrives with a manufacturing error, print issue, or is damaged in transit, we’ll make it right.

To qualify for a replacement or refund:

• Contact us within 14 days of delivery

• Email: [Your Email]

• Include:

  • Order number

  • A clear photo of the product and the issue

  • Description of the problem

Once reviewed and approved, we will:

• Send a free replacement, or

• Issue a full refund, including shipping

🛠️ Damaged or Defective Items

We stand by the quality of our products. If your order arrives with a manufacturing defect, print issue, or is damaged in transit, we’ll replace it or refund you in full.

✅ To request a replacement or refund:

• Contact us within 14 days of delivery

• Email us at: [Your Support Email]

• Include:

  • Your order number

  • A clear photo of the item and the issue

  • A brief description

Once approved, we’ll send a free replacement or issue a full refund, including shipping.

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🔁 Returns & Exchanges

Because all products are printed on demand, we do not accept:

• Returns for wrong size or color selection

• Exchanges for a different item

• General dissatisfaction without defect

Please refer to the size charts and product descriptions before purchasing.

🔁 Returns & Exchanges

Because your order is custom-made, we do not accept:

• Returns for sizing issues

• Exchanges for a different style or item

Please double-check sizing charts and product details before purchasing. If you have questions before ordering, feel free to reach out!

💳 Refunds

Approved refunds will be processed back to your original payment method.

Timing depends on your bank, but typically appears within 5–10 business days.

If you request a refund for a return we choose to accept as a courtesy

(not due to damage), we reserve the right to refund minus original shipping costs.

💳 Refunds

Refunds are issued back to your original payment method and typically appear within 5–10 business days after processing.

If we choose to accept a return outside of a damaged/defective situation (on a case-by-case basis), we may deduct original shipping charges from your refund.

❓ Questions?

We’re here to help. Email us at [Your Support Email] with any concerns—we want you to love what you ordered.

🧭 Contact Us

Still unsure or need help?
Email us at: [Your Support Email]
We’ll get back to you as soon as possible.